Terms of Service

When you shop with Best to Budget, you are shopping with an online store offering a range of carefully selected kids' toys, pet products, accessories and everyday finds.

You may shop with us from anywhere around the world. We aim to make your shopping experience simple, convenient and secure.

Orders and Payment

When you place an order through our website, you agree that the information provided is accurate and complete.

Payment can be made using the payment methods available at checkout. Orders will generally be processed once payment has been successfully received.

If a product becomes unavailable after you place an order, we may contact you to offer a suitable alternative or provide a refund for the unavailable product.

Shipping and Delivery

We ship products worldwide, subject to available shipping services and any applicable restrictions.

Shipping charges and estimated delivery times will be displayed during the checkout process where applicable.

As we work with third-party fulfilment partners, including CJ Dropshipping, your order may be shipped directly from an international fulfilment centre.

Delivery times can vary depending on your location, shipping method, customs processing, carrier delays and other circumstances outside our reasonable control.

Where tracking is available, tracking information will be provided so you can follow your order.

For international orders, customs duties, taxes or other import charges may apply depending on your country. Any such charges that are not included at checkout may be the responsibility of the customer.

If an order is significantly delayed or appears to have been lost in transit, please contact us so we can investigate the matter and assist you.

Returns and Change of Mind

We offer a 7-day change-of-mind return period.

If you decide that a product is unsuitable, you may contact us within 7 days of receiving your order to request a return.

For change-of-mind returns, the product should be unused, in its original condition and, where reasonably possible, in its original packaging.

Return postage for change-of-mind returns is the customer's responsibility.

Original shipping charges may not be refundable where the return is solely due to a change of mind.

Damaged, Faulty or Incorrect Products

If your product arrives damaged, faulty, incorrect or significantly different from its description, please contact us as soon as possible.

We may ask you to provide photographs, videos or other information to help us assess the issue.

Depending on the circumstances, we may provide a replacement, repair, refund or another appropriate remedy.

You will not be required to pay return or replacement shipping costs where applicable under Australian Consumer Law.

Product Condition

Products returned for change-of-mind reasons should be in their original condition.

If a returned product has been used, damaged through misuse or is not in a suitable condition for a change-of-mind return, we may be unable to provide a full refund, subject to your rights under applicable consumer law.

This does not affect your rights where a product is faulty, unsafe, misdescribed or otherwise fails to meet Australian Consumer Law requirements.

Australian Consumer Law

All purchases from Best to Budget are protected by applicable consumer protection laws, including the Australian Consumer Law where it applies.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded.

If a product has a problem covered by a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

Product Information

We make reasonable efforts to ensure that product descriptions, images and information on our website are accurate.

However, colours may appear slightly different depending on your screen or device, and minor product or packaging variations may occur.

Children's products should always be used according to the applicable age recommendations and safety instructions.

Third-Party Fulfilment

Best to Budget works with third-party suppliers and fulfilment partners, including CJ Dropshipping, to source and fulfil some products.

Depending on the product and destination, your order may be dispatched from different locations.

The use of third-party fulfilment services does not affect your rights under applicable consumer protection laws.

Website and Pricing

We make every effort to ensure that prices, product information and availability displayed on our website are accurate.

However, products may become unavailable and genuine errors may occasionally occur.

If an obvious pricing or product listing error occurs, we reserve the right to correct the error and, where appropriate, contact you before processing the order.

Privacy and Communications

When you place an order, we collect and use information necessary to process and deliver your purchase in accordance with our Privacy Policy.

If you provide your email address, you may receive order-related communications and, where permitted, promotional communications.

You may unsubscribe from promotional emails at any time.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, business or legal requirements.

The latest version will always be published on this page.

Contact Us

If you have any questions about these Terms, your order, returns or products, please contact us through our website:

Best to Budget
Website: https://besttobudget.com/

We are committed to providing our customers with a simple, reliable and enjoyable shopping experience.